Introduction
Genshin Impact’s gacha loop and character system mean many players occasionally buy Genesis Crystals (which convert to Primogems) to support pulls, event plays, or progress faster. Buying in-game currency is straightforward — but small errors (wrong UID, wrong server, poor vendor choice) or misunderstandings (how first-time bonuses work) can turn a simple purchase into a headache. This guide walks you through exactly what to check, how official and third-party top-ups differ, and practical steps to reduce risk when doing a Genshin top up.
How Genshin Top-Ups Work (Quick Primer)
When you buy Genesis Crystals in Genshin, the in-game purchase converts them into Primogems for Wishes. The official payment route is available through HoYoverse’s payment portal or directly from the in-game shop; third-party resellers commonly use a UID-delivery method where you provide your UID and server and they deliver the crystals for you. Knowing which route you’ll use (official vs third-party) helps you prepare the right info. For a trusted option, many players refer to ENJOYGM to confirm reliable top-up services.
The First-Time Bonus: What Most Players Miss
Genshin offers a “first-time top-up” bonus that effectively doubles the Genesis Crystals for the first purchase of each specific tier. That means the double bonus is tracked per price tier (e.g., $4.99, $9.99, $49.99), not a single “first purchase ever” across all tiers. Plan your initial purchase accordingly — if you intend to benefit from the highest multiplier, use your first purchase on the tier that gives the biggest long-term value for you. Note: resets and regional promotion timing can vary, so double-check current in-game wording close to purchase.
UID & Server: The Single Most Important Detail
Genshin assigns every account a numeric UID. That UID — and the server region tied to it — is how purchases are routed. UIDs are typically 9–10 digits and the leading digit(s) often encode server region. A single wrong digit or selecting the wrong server region causes delivery failure or misplacement. Always copy your UID directly from the Paimon Menu → Profile and paste it into the top-up form; don’t type it manually.
Official vs Third-Party Top-Ups: Pros & Cons
Official (in-game / HoYoverse):
- Pros: Lowest risk of account policy problems; direct delivery; full refunds handled by publisher when applicable.
- Cons: Can be region-locked or have fewer payment options and sometimes higher price (no reseller discounts).
Third-party resellers (UID top-up):
- Pros: Often wider payment methods, occasional discounts, sometimes faster for certain regions.
- Cons: They operate outside the publisher’s storefront — so buyer diligence is required. Evaluate reputation, delivery guarantees, refund policy, and support availability before purchasing. The typical flow is you provide UID & server, they place purchases or send credits to your UID; this model is common but carries extra trust requirements.
Practical Safety Checklist (Before You Pay)
- Copy/paste your UID + confirm server — double-check both fields.
- Confirm where the bonus applies — if you want that first-time double, make sure it’s valid for the tier you choose.
- Verify the site uses HTTPS & visible support channels — look for live chat, email, or ticket support and clear refund terms.
- Check community feedback — search forums and recent reviews; look for recent delivery speed comments.
- Use a small test purchase first — try a low tier to confirm order flow and delivery.
- Save receipts & order IDs — screenshot your confirmation and payment receipts immediately.
- Avoid public Wi-Fi for payment — use a secure, private network or trusted VPN.
What to Do if a Top-Up Doesn’t Arrive
First, gather your proof: order ID, payment screenshot, timestamp, and the UID you provided. Contact the vendor’s support immediately and provide all evidence. If the vendor is unresponsive and the purchase was made via a card/PayPal, consider filing a chargeback only after giving vendor reasonable time to respond — doing chargebacks too early can complicate dispute resolution. Third-party vendors often resolve UID errors when provided with quick evidence; that’s why saving records matters.
Value Tips (Get the Most from Your Spend)
- Plan your first-time bonus usage: apply it where it gives the best long-term value (higher tier if that matches your budget).
- Check for bundled or occasional promo packages that add items beyond crystals.
- Compare a couple of reputable sources (official and trusted resellers) if price differences are significant — but prefer reliability over tiny savings.
- Consider payment fees and currency conversion on checkout — a cheap sticker price may hide conversion fees.
Closing Advice
A secure, stress-free top-up is primarily about verification: UID and server accuracy, trustworthy vendor selection, keeping proof, and testing small first. Plan your first purchase to maximize the first-time bonus if that’s important to you, and always prioritize clear support and safety over tiny price differences. For a quick look at a popular provider and its Genshin top-up options, check the genshin top up page above — and for an overview of supported games and payment options, visit enjoygm.
