The Disney Experience has been a staple of the Florida tourist spot for decades. For over 30 years, it’s been one of the most popular attractions in all of Central Florida. But recently, changes have brought out some low-quality content that many people are not happy with and are turning to other options like Universal Orlando Resort or Star Wars: Galaxy’s Edge at Disneyland as an alternative. What happened?
The “Disney World” is a popular destination for many people. It can be enjoyed by children, teens, and adults. However, the popular Disney Experience has been ruined by Geeks + Gamers. Read more in detail here: where is disney world located.
A Well-Known Disney Experience Has Been Ruined
Theme parks are a kind of amusement park.
Anyone who knows anything about the Disney Parks knows that part of the high pricing is the experience that comes with it. That’s what a lot of us are paying for, and it’s why we don’t mind shelling out lots of money to take a Disney vacation. It’s not just a bunch of Theme parks are a kind of amusement park.; it’s an immersion.
Unfortunately, over the last few years, that experience has deteriorated; many guests have noticed a drop in cast member performance and morale, there have been a number of price increases, and certain perks such as Fastpass have been removed and replaced by a monetary option (Disney Genie), among other things. Savi’s Workshop may now be added to that list, which is a tremendous disappointment.
Savi’s Workshop may be found at both Disney World’s Hollywood Studios and Disneyland’s Galaxy’s Edge. The Custom Lightsaber Experience is a unique, reservation-only event where participants may create their own lightsabers from the ground up. There are four distinct kinds of lightsabers to select from, each of which comes packed and in components for you to assemble. A Gatherer, a member of a covert organization committed to passing on their knowledge of Jedi history and the Force, is assigned to the area and will assist you with the construction of your saber. It’s one of the nicest elements of Galaxy’s Edge, and if you’re a collector, the $219.99 (due when you get at the store) is well worth it, given the superb quality of the saber and the attention to detail.
Because the blade is delicate, the pricing includes a carrying case for your lightsaber. It’s a great case; it’s made of black cloth, has a detachable shoulder strap, and is coated with molded foam on the interior to protect the blade. It’s ideal for transporting the saber when returning home from your vacation.
Customers complained yesterday that Savi’s Workshop was out of carrying cases and was instead giving out huge plastic bags (similar to transparent garbage bags) for guests to carry their very pricey and delicate lightsabers. When asked why the cases were out of stock, Disney cast members blamed supply problems, which is a plausible explanation given all the other products in the world that are either in low supply or entirely out of stock. When visitors protested that the case is included in the $219 ticket, as indicated on the Disney website, they were assured that the plastic bag IS a carrying case and so fits the standards given as part of the experience. When cast members were approached for compensation, they were instructed to either pay to send their (again, pricey and delicate) lightsabers home or spend an extra $50 for a sleeve at Dok Ondar’s Den of Antiquities.
Disney has begun offering a 10% ($22) discount on the Custom Lightsaber Experience as of today, in reaction to widespread social media outrage; there are still no carrying cases in store, and the plastic bags are still being given out.
While I understand the supply problem (everyone is experiencing it), Disney could either shut down the experience until more cases are available, or find a better option to offer the tourists in the meanwhile – like the sleeves from Dok Ondar’s Den of Antiquities that they recommended the customers to purchase! Disappointing, to say the least, and I wouldn’t be shocked if they kept the plastic bags as a permanent alternative and pocketed the additional money. In less than a year, they’ve hiked the price of the experience from $199 to $219.99.
This whole situation is ludicrous, and it demonstrates how Disney’s customer service has deteriorated over time. Shame. It used to be that the Disney Difference meant something.
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